FAQ

Frequently asked questions

Quick answers about plans, joining and hosting, safety, pricing and your account.

What is Moldi?

Moldi is an app for doing things with other people. You discover local or online activities in your city, join a plan or send a request to join, chat with the group, and create your own plans.

Who can use Moldi?

Moldi is only for people who are 18 or older. You enter your date of birth when you sign up, and it's used to confirm your age.

Is Moldi free?

Yes. The current app has no subscriptions, in-app purchases or premium features. If you subscribed to an earlier version of Moldi, see Pricing for how to manage that subscription.

What kinds of plans are there?

Anything people want company for: football, basketball, running, cycling, hiking, board games, gaming, language exchange, coffee, cinema, concerts, photography, study sessions, volunteering and more. Plans are either in person or online.

How do I join a plan?

Open a plan and tap Join. If the host approves requests, tap Request to join instead; the host accepts or declines it, and you can withdraw your request at any time. Once you're in, you're in the plan's group chat.

How do I host a plan?

Tap Create a plan on the Plans tab. Choose the activity, a title, the date and time, a public place or neighbourhood (or online), the group size and who can join. Requests to review appear in My Plans.

How does Moldi know which plans to show me?

You choose your city from a list, and Moldi shows upcoming plans in that city plus online plans. Plans in the activities you picked are shown first. You can change your city at any time; Moldi doesn't ask for your device location.

Do I need a profile photo?

No. A profile photo is optional. If you add one, it helps your group recognise you when you meet. You can add up to five photos and remove them at any time.

What can other people see about me?

People in the same plan see your name and profile photo, if you've added one. Your date of birth isn't shown to anyone. Before someone joins a plan, they see how many people are going, not who.

How do I report or block someone?

Use the menu on a plan to report it, or the menu next to a person or their message to report or block them. When you block someone, you won't see each other's plans or messages. More on the Safety page.

Does Moldi use analytics or advertising measurement?

Only if you turn them on. When you first open the app you can choose "Product analytics" (Google Firebase Analytics and in-app usage events) and "Marketing & attribution" (AppsFlyer) separately. Both are off unless you switch them on, and you can change them any time in Settings → Manage privacy choices. Crash reports that help us fix problems are always sent; they don't include your account or a screenshot. Details are in the Privacy Policy.

Where is Moldi available?

Moldi is made for Android and iPhone. The Get Moldi page shows whether the Plans version is available on Google Play and the App Store right now. The app is available in English and Turkish.

My app looks different from what's described here. Why?

Earlier Android versions of Moldi had a different experience. Update the app from Google Play to get the Plans version once it's released there; the Get Moldi page shows its current status.

How do I delete my account?

Go to Settings in the app and choose Delete Account, or email an account deletion request to support. See Account and data deletion for details.

Need something more specific? Visit Support.