Account and Data Deletion

Moldi provides in-app and email-based pathways for account deletion.

Option 1: Delete in the App (Preferred)

1. Open Moldi.
2. Go to Settings.
3. Select Delete Account.
4. Confirm deletion.

If you signed up with Google and the app asks for a password, use Forgot password on the sign-in screen to set one first, or request deletion by email.

Option 2: Request by Email

Send your request from the email associated with your account to support@moldi.tr with subject line:

Account Deletion Request

Please include:

• Your account email or username
• Any additional details needed to identify the account

What Happens After Request

• Account access is disabled.
• Profile visibility is removed.
• Plans you host are cancelled, you are removed from plans you joined, and messages you sent in plan group chats are removed.
• Associated personal data is deleted or anonymized according to legal and operational requirements.
• Some records may be retained where required for fraud prevention, dispute handling, or legal compliance.

Subscriptions from earlier versions

Deleting your Moldi account does not cancel a subscription bought through the App Store or Google Play. Cancel it in your store account to stop future charges.

Verification and Timing

We may request verification before processing deletion. Typical processing is completed within 30 days.

Contact

For deletion support, email support@moldi.tr.